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How can I recharge the Tera 1000?

There are four ways you can charge your power station Tera 1000. AC wall outlet, solar panel, car port and gas generator.

Can Tera be recharged with solar panels and wall sockets simultaneously?

The Tera 1000 provides AC fast charge to achieve the shortest charge time. It can be charged via solar panel and AC at the same time when AC fast charge mode is disabled.

What does the App do?

You can use the App to monitor and control Tera's operation, change mode and settings as well as push OTA upgrades.

What does 'timing mode' mean?

Timing mode: timing for AC and DC output on/off, which ensures your devices are only running within your desired duration, and prevent unnecessary energy waste.

Can I change the output voltage?

Yes,The AC output voltage can be set to 100V/110V/120V for the US version and 220V/230V/240V for other international versions.

How long is the warranty?

The Tera comes with a 18-month OR 2-year warranty, depending on where you purchased it. If some eCommerce platforms, sales channels or individual sellers promised different after-sales policies, please contact your place of purchase to implement your warranty.

Should I charge my Tera 1000 to 100% before first use?

Yes, fully recharging the Tera before first use is recommended.

What's the maximum number of solar panels I can connect with my Tera 1000?

If you use 70mai Solar Panel, the maximum number is two. If you use any other solar panels, please keep in mind that the OCV(open circuit voltage) must be between 12V and 27V.

Can I carry Tera 1000 on flights?

No, you cannot carry the Tera onto flights with you.

How frequent should I recharge the Tera 1000 if it's not in use for a long time?

We suggest to recharge it every 3 to 6 months for better performance and longer life cycle.

Does Tera 1000 support pass-through charging? What are the restrictions?

Yes，the Tera supports pass-through charging but AC outputs are disabled during AC charging. To ensure power station in charge state, the output power is suggested to be lower than input power.